Scope
This policy covers personal data handled through the Vinkura website. Product deployments are governed by the relevant institution, applicable law, and the signed agreement for that deployment.
Information Collection
For this website, we collect information you choose to submit, such as your name, work email address, organisation, inquiry type, subject, and message. Our hosting and security providers may also process standard technical information such as IP address, browser type, request time, and error or security logs.
For product deployments, Vinkura generally processes data on an institution’s instructions. The exact roles, data categories, and responsibilities depend on the deployment and its signed agreement.
How We Use Information
We use website inquiry information to respond, route requests, maintain business records, prevent abuse, secure the site, and comply with legal obligations. We do not sell personal data submitted through the contact form.
Our legal basis and notice obligations depend on the context and applicable law. Product deployments are configured according to the institution’s documented requirements and the governing agreement.
Service Providers and Disclosure
We may share personal data with service providers that support website hosting, security, form delivery, communications, and scheduling, subject to appropriate contractual or technical restrictions. We may also disclose information where required by law, to protect rights or security, or as part of a corporate transaction subject to applicable safeguards.
The contact form may use FormSubmit as a delivery fallback when the Vinkura server endpoint is unavailable. Information submitted in that situation is processed by that provider to deliver the message.
Security
We use technical and organisational safeguards intended to protect information against unauthorised access, loss, alteration, or disclosure. No internet transmission or storage method is completely secure, and this policy does not guarantee absolute security.
Data Retention & Deletion
Personal data submitted through this website is retained only as long as necessary to respond to your enquiry or as required by law. For operational deployments, retention is defined by the engaging institution and its governing agreements.
Your Choices and Requests
Depending on applicable law and the context, you may be able to request access, correction, deletion, or information about the handling of your personal data. We may need to verify your identity and may retain information where required or permitted by law.
For privacy enquiries or requests, use the contact page and choose General, or email info@vinkura.in.
Children and Policy Updates
This business website is not directed to children, and we do not knowingly solicit personal data from children through the inquiry form.
We may update this policy when our website, providers, or legal obligations change. The date above identifies the current published version.